Neteller Bitcoin: Deposit, Buy and Sell BTC

You cannot send Bitcoin straight to your Neteller balance. Neteller does offer three crypto routes, though: deposit from a crypto wallet via BitPay, buy and sell coins in the Crypto section of your account, and withdraw money to an external wallet. All of them need a fully verified account, and the trading section is open only in eligible countries.

This guide follows Neteller’s own help centre. Details change, so check amounts and fees in your account before you confirm.

How do I deposit Bitcoin to Neteller?

Neteller does not accept a plain Bitcoin transfer to your account. The way around it is “Pay with BitPay” in the Deposit section:

1. Choose the fiat currency and the amount, then confirm the summary.
2. Neteller sends you to BitPay. You have 15 minutes to finish.
3. Log in or sign up at BitPay, pick your wallet and the coin, and scan the QR code with your wallet app.
4. Wait for the confirmations. The money usually arrives within a few minutes, at most after about one hour.

You pay in crypto, and your balance is credited in fiat money. Accepted coins are Bitcoin on the Bitcoin mainnet as well as Ethereum, Tether (USDT) and USD Coin (USDC) on the Ethereum mainnet. USDT is not available in EEA countries. BitPay may ask for its own ID verification.

Enter the exact amount from the invoice and use the address shown for this payment. Blockchain transfers cannot be reversed, and a deposit that does not belong to a BitPay invoice cannot be recovered. A network fee that Neteller does not control is added to the crypto amount. Your limits appear when you start the deposit. The details are on the BitPay deposit page.

How do I buy Bitcoin with Neteller?

Open the Crypto section in your account, then the Trade tab. You can place an instant order, a limit order or a recurring order. The summary shows fees, exchange rate and total before you confirm. The minimum amount depends on the coin and is shown when you start.

Account type	Trading fee
Standard and True	1.5%
Silver VIP	1.4%
Gold, Diamond, Exclusive VIP	1.3%

If your account is not held in euros, a foreign exchange fee of 1.5% comes on top, according to the Neteller fee page. Buy prices are higher than sell prices at the same moment. This spread is why your portfolio can show a loss right after a purchase. Crypto trades cannot be refunded or reversed.

Neteller names no countries. If your account has no Crypto section, the service is not open to you. Which coins you can trade is shown in the Market Data tab.

How do I sell Bitcoin?

Selling works like buying: Trade tab, instant sell order, check the summary. The proceeds land in your Neteller fiat balance, minus the same fee. Limit orders sell automatically once a price you set is reached.

How do I withdraw Bitcoin to a wallet?

Go to Money Out, choose Crypto wallet, then the balance, coin and network, and enter the address. Bitcoin addresses starting with bc1, 3 or 1 are accepted. You may need your 6-⁠digit Secure ID. Transfers usually take 5 to 60 minutes, in rare cases up to 24 hours. The network fee is deducted from the amount, so you receive a little less. How this works is explained on the withdrawal page.

What if Neteller does not offer crypto in my country?

Then a broker is the simpler route. Bitpanda is licensed under the EU’s MiCA regulation, sells Bitcoin and other coins and shows the payment methods for your country when you deposit. A broker charges a spread on the price, and you need to verify your identity first. Through eWO you get a starter bonus after verification; the amount is listed on the Bitpanda page.

What do I get through eWO?

For your Neteller account itself, eWO gives you up to 1.2% cashback a month. See the Neteller page for the current terms.

Crypto prices swing widely and you can lose the whole amount you invest. This guide explains how the services work and gives no investment advice.