Paysafe Envision: what changes for Skrill users
Paysafe is now title partner of a Formula E team. For Skrill and Neteller accounts, fees, limits and products stay as they are.
Skrill via eWO
Bonus on every merchant deposit, Silver VIP from €5,000 instead of €15,000, plus the extra Bronze Pro tier.
Fact sheet
- Founded
- 2001 as Moneybookers
- Part of
- Paysafe Group, since 2015
- Users
- 35M+
- Merchants
- 130,000+
- Crypto
- 40+ coins, since 2018
- Card
- Mastercard, SEPA only
Direct or via eWO
- Bonus on merchant deposits
- Direct: 0%
- Via eWO: 0.5% (eWO edge)
- Volume for Silver VIP per quarterlower is better
- Direct: €15,000
- Via eWO: €5,000 (eWO edge)
- Extra tier Bronze Pro VIP
- Direct: no
- Via eWO: yes (eWO edge)
- Verification
- Direct: 1–3 business days, deposit needed in the app
- Via eWO: 1 business day, no deposit (eWO edge)
- Existing account
- Direct: –
- Via eWO: can be added later (eWO edge)
- Cost
- Direct: free
- Via eWO: free
VIP tiers
Your tier depends on how much you've sent to merchants over the last three months: poker rooms, bookmakers, brokers, shops. Skrill recalculates daily and upgrades you within 24 hours.
Via eWO you get the extra Bronze Pro tier, and Silver from just €5,000 instead of €15,000.
VIP tiers
| Tier | Volume per quarter | Send money | Currency exchange | ATM | Extra accounts |
|---|---|---|---|---|---|
| Bronze | €6,000 | 1.45%, min €0.50 | 3.79% | €750 | 0 |
| Bronze Pro | only via eWO | ||||
| Silver | €15,000 €5,000 via eWO | free | 2.89% | €1,500 | 1 |
| Gold | €45,000 | free | 2.59% | €3,000 | 2 |
| Diamond | €90,000 | free | 1.99% | €5,000 | 3 |
Fees
Show details
What Skrill charges depends mostly on your VIP tier. From Silver, sending money is free and currency exchange gets cheaper with every tier.
Other fees
| Fee | Amount |
|---|---|
| Inactivity, after 12 months | 5 USD per month |
| Account closure for a terms breach | 150 USD one-off |
| Recalling a mistaken transfer | up to 25 USD |
| Chargeback | 25 USD |
| Attempted cash deposit | 10 USD |
Log in at least once a year to avoid the inactivity fee.
Mastercard and limits
The prepaid Mastercard comes as a physical and a virtual card, but only for residents of the SEPA area. VIPs get it for free, with higher limits.
Maximum per transaction
| Tier | ATM | In store |
|---|---|---|
| Non-VIP | €900 | €2,700 |
| Bronze | €1,200 | €3,000 |
| Silver | €1,500 | €3,000 |
| Gold | €3,000 | €5,000 |
| Diamond | €5,000 | €10,000 |
Card fees without VIP
| Fee | Amount |
|---|---|
| Card issue | €10 |
| ATM | 1.75% |
| Foreign currency | 3.99% |
Crypto
Show details
Since 2018 you can buy and sell crypto right in your Skrill account: over 40 coins, paid for in over 40 fiat currencies. The minimum is about €10.
Fee per purchase or sale
| Amount | Fee |
|---|---|
| up to €19.99 | €0.99 |
| €20 to €99.99 | €1.99 |
| from €100, EUR and USD account | 1.5% |
| from €100, other currency | 3% |
| Crypto to crypto | 0.5% |
Registration
Sign up through our link
It's the only way your account gets linked to our programme.
Pick your currency
You set the account currency at sign-up. From Silver up, you can add accounts in other currencies.
Send us your account ID
Send us your new account details and we'll add you to the bonus programme.
Verification
Unverified accounts have limits. As an eWO client, you're verified as a priority and without a deposit, usually within one business day.
Upload your ID
ID card, passport or driving licence in your account settings.
Take a selfie
Via webcam or in the Skrill app.
Prove your address
A recent bank statement or bill with your full name and address.
Verifying by email is no longer possible. In the app, you'll need to deposit about €10.
Security
Show details
Turn on two-factor login with Google Authenticator so a password alone is no longer enough. The old hardware token has been discontinued.
App
Show details
The Skrill app for iOS and Android has been around since 2013: balance, transfers, crypto and selfie verification.
Support
Show details
Skrill says it replies to messages within 24 to 48 hours. VIPs have their own address. As an eWO client, you can also turn to our team.
Contact
| For | Contact |
|---|---|
| General | [email protected] |
| VIP | [email protected] |
| Lost card | +44 203 308 2530 |
Pros & Cons
Pros
- Through eWO: Skrill’s biggest partner
- Accepted by a huge range of merchants, especially in poker, betting and forex
- Free money transfers from Silver up
- Fast VIP support
- Monthly bonus via eWO
Cons
- Mastercard only in the SEPA area
- Fee after 12 months of inactivity
Frequently asked questions
Does signing up through eWO cost anything?
No. Skrill pays us, so it's completely free for you.
Can I join with an existing account?
Usually yes. Send us your account ID and we'll try to add you retroactively.
What counts towards VIP status?
All transfers to merchants in the last three months, including merchants that aren't part of the loyalty programme.
How quickly will I be upgraded?
Within 24 hours of reaching the threshold. Skrill recalculates daily.
Can I get the Mastercard outside Europe?
No, currently only if you live in the SEPA area.
How long does verification take?
For eWO clients, usually one business day, with no deposit needed.
Guides for Skrill
Guides- Skrill Bangladesh: Sign-Up, Verification, Withdrawal
Can you use Skrill in Bangladesh? What Skrill says about countries, how verification works and how to withdraw to a bank account, checked on 23 October 2026.
- Skrill Bitcoin: Deposit, Buy and Send
Skrill and Bitcoin: buy crypto inside your account, deposit with BitPay or send coins to your own wallet. Fees, countries and steps from Skrill's help.
- Skrill Serviced and Restricted Countries 2026
Where Skrill is available, which countries get no new accounts, where the Mastercard and crypto work and how to check your country before you sign up.
- Skrill Support: Phone, Live Chat and Email
Skrill support explained: phone hours, chat with Sofia and an agent, message form, VIP address and what to do if your Mastercard is lost. Checked October 2026.
News on Skrill
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Paysafe Q2 2026: Skrill wallet revenue up 3%
Paysafe grew revenue 4% to $447.4M in Q2 2026. Digital Wallets, home of Skrill, rose 3%. What the numbers mean for Skrill and Neteller users.
More deals
eWallets
-
+1.2%cashback Up to 1.2% monthly cashback and top limits from day one. -
+0.5%cashback 0.5% cashback on merchant transfers, Gold VIP from day one instead of after €25,000, and fast-track verification with no deposit. -
+0.4%bonus Bonus on transfers and fast verification.
