NETELLER down after DDos attack
As NETELLER announced through its Twitter channel two days ago, the website and payment gateways were under a DDos (Denial-of-service) attack. The website service was attacked through mass external communication requests, causing unavailability of the website and its connected services.
The NETELLER MasterCard system was also affected. Cash withdrawals at the ATMs with the NETELLER Net+ Card was therefor not available.
#NETELLER is subject to DoS a cyber-attack. We are working hard to resolve this. Our website is affected, and the payment processing system.
— NETELLER (@NETELLER) April 1, 2015
The problems continued yesterday and we hope the sites will be accessible next days over the Easter Holidays without any ongoing issues.
As of now, the systems and the website are back up and running.
Customers funds’ and account data not in danger
It is important to notice that the customers funds’ were at no danger at any time. There was also no account hacked and no data compromised either.
All funds are safe in your accounts and no personal data is at risk. We’re expecting to return to normal service soon. — NETELLER (@NETELLER) April 1, 2015
Current NETELLER Downtime check
Enable 2-step authentication for maximum security
Even though accounts were not accessed, it’s a good idea to use all available security features that NETELLER offers. Please enable NETELLER two-step authentication in your accounts.
NETELLER down again?
Please try to access your NETELLER account through member.NETELLER.com if you encounter any problems within the next days.
The sub-domain was not affected by the attack so far and is expected to be reachable all the time.
For any questions also feel free to use the NETELLER live chat support option.
We will also keep you informed about the problems at our Twitter channel.
If you have any questions or encounter any further problems, please do not hesitate to contact us .