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NETELLER Contact for General Issues

There are several ways to contact the NETELLER Support fast and easily. For general issues, calling or using the live chat option is the fastest and most comfortable option to choose from, but you can also send them an email, or contact them via Twitter or Facebook.

If you choose to contact support through email or their contact form, please use the mail address you are using for your account and add your account ID number. It shows in your account overview when you log in and is a 12-digit number.

NETELLER Contact – Live Chat

The fastest way to contact NETELLER Support is to use the “VIP Live Chat” option available within your account.

The NETELLER Live Chat is available 24/7.

NETELLER Support - Live Chat - NETELLER Contact

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NETELLER Contact – Email

To contact NETELLER Support via email, simply visit their website and use this contact form.
You should receive an answer within 1-2 business days.

NETELLER Contact – Support Hotline

NETELLER offers 16 different hotlines separated for the country of your residency. Please enlarge this image to check the hotline you should choose from:

NETELLER Support hotline - NETELLER Contact

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NETELLER Support for Disabled or Closed Accounts

If your NETELLER account is disabled for any reason, you will need to call the NETELLER Support directly.
Please see the option above to get access to your account reinstated as soon as possible. Make sure to use your real phone number in your NETELLER account so they can verify you easier and faster. Also make sure to know the answers to your security questions.

Lost or Stolen Net+ MasterCard

If your NETELLER Net+ MasterCard has been lost, stolen or compromised in any way, please contact NETELLER Support immediately at +44 20 7526 9219 to cancel your card.
Please note that your funds can only be refunded for any kind of fraudulent use if you get the card cancelled as soon as possible.

Additional Support by eWO

If you are a registered client of us, we will be happy to help you get your support issues solved faster and help with any problems you might encounter.

Please contact us and we will check how we can help you.