No more MasterCards for NON SEPA Countries
At the end of September Paysafe informed us that Skrill as well as NETELLER do NOT offer MasterCards for residents of NON-SEPA countries any longer.
Who is affected?
Please check the following table which includes all SEPA countries. If you cannot find your country of residence in this table you cannot order a new MasterCard for your Skrill or NETELLER account:
Information about locked Skrill and NETELLER accounts for clients from Crimea
First of all, we can confirm that all accounts for clients from Crimea got locked. However, if those clients can proof that they are living outside the Crimea, Skrill will unblock their accounts again. Clients just need to provide a written proof of residence, similar to the verification documents right after their account registration. Once the document has been reviewed, the account will be reopened and can be used without any restrictions.
Skrill and NETELLER also confirmed, that it’s possible for Crimea clients to send money from their account to a non-Crimea account.
No other changes for the Russian Market
Besides the fact that clients from outside the European Union are not able to receive a new Skrill or NETELLER MasterCard, there are no further changes for those clients. All other services will stay available.
What happens if you already have a NETELLER or Skrill MasterCard?
As of 25 November 2016, Skrill and NETELLER will no longer offer their PrePaid MasterCard Services for clients from almost all non-SEPA countries. The plastic card, as well as the virtual MasterCard, cannot be used anymore after that date. If you still want to use your cards to spend or withdraw some of your funds, please make sure to do it in time. Otherwise you can only withdraw your money via bank transfer.
The following table shows all countries where the Skrill and NETELLER MasterCard will be terminated by November 25th 2016.
Please note, clients from Russia and China can use their old cards until they expire. However, they will not be able to order a new MasterCard.
|Antigua and Barbuda||Congo||Kenya||Nepal||South Africa|
|Armenia||Cote D’ivoire||Korea||Netherlands Antilles||Suriname|
|Barbados||French Guiana||Madagascar||Palestine||Trinidad and Tobago|
|Bermuda||Ghana||Marshall Islands||Philippines||Turks and Caicos Islands|
|Bosnia and Herzegovina||Guam||Mauritius||Saint Kitts and Nevis||Uzbekistan|
|Burkina Faso||Guernsey||Moldova||Saint Martin||Vietnam|
|Burundi||Honduras||Monaco||Saint Vincent and The Grenadines||Zambia|
The Solution – ecoCard Payment Card
Every customer from countries outside of SEPA should take a look at our ecoPayz Bonus Program. Besides benefits like increased transfer volumes, lower FX fees, monthly bonus payments and an instant VIP upgrade to Gold Status, ecoPayz also offers a free MasterCard for all clients of eWallet-Optimizer. Join us to get your free MasterCard!
At this point, there are no indications from MasterCard right now that ecoPayz has to stop issuing cards, but of course we cannot guarantee that there will be no changes in the future. To make sure you are still eligible for an ecoPayz MasterCard, you should sign up as soon as possible and order your card.
If you have any questions about the recent changes or need any advice how to proceed, please do not hesitate to contact us.